You can contact us via e-mail, postal mail, telephone or in person at:
Click here to contact us via e-mail.
Di Fatta Brothers
5928 Belair Road
Baltimore, MD 21206 |
Order Line (ORDERS ONLY): (800) 638-7656
Inquiries, Service & Support: (410) 426-7524
Fax Line: (410) 426-8194 |
What are your business hours?
Mon - Fri 8:30am - 5:30pm EST
How do I place an order?
Order by Phone
Call our toll-free order line at (800) 638-7656. In order to keep costs down, the toll-free line is for orders only.
If you have a question prior to placing an order or wish to simply check our inventory stock, please call (410) 426-7524. Thank you for understanding.
Order by E-mail
Click here to submit your parts inquiry or order online and we will contact you to complete your order.
Or click here to contact us via regular e-mail.
Order by Fax
Fax your order or parts request to (410) 426-8194.
Order by Mail
Mail your order or parts request to:
Di Fatta Brothers, Ltd.
5928 Belair Road
Baltimore, MD 21206
What forms of payment do you accept?
Payment Methods
Payment methods accepted include Mastercard, Visa, check or money order. For your convenience, Paypal is also accepted. Please inquire for details if paying via Paypal.
How will my order be shipped and how long will it take?
Shipping Policy
Orders for shipment within the USA are shipped via UPS Ground service. Most orders placed before 3PM EST are shipped the same day! UPS overnight, 2-day, and 3-day air delivery are also available upon request. We can also ship US Postal Service if requested.
Do you ship outside the United States?
International Orders
We accept orders from our customers overseas! We use TNT for international shipment to save you up to 40% off UPS overseas rates. International shipping rates are based upon the size and weight of the item(s) ordered. If you are an international customer, please email or call us for a shipping quote.
What is your return policy?
Your satisfaction is our #1 Priority!
New parts are guaranteed for 14 days. Within 14 days, items may be returned at customer expense for refund or exchange. Electrical items are non-returnable.
What kind of warranty do you offer?
Unless otherwise specified, all parts sold are guaranteed not to be DOA (dead on arrival). Warranties of parts sold over 14 days are covered by the manufacturer's warranty.
Online Pricing and Availability
Prices and availability of products listed online are subject to change.
